Welcome to the latest news from across CitNOW Group
AI in car retailing: The legal perspective
Tune in with CitNOW Group founder Alistair Horsburgh as he explores the legal guidance and considerations when making decisions about utilising AI in your dealerships.
When first-time fixes fail, so does the customer experience
No one likes multiple trips for vehicle repairs. Discover how getting it right the first time boosts workshop efficiency while also building long-term customer trust.
AI in car retailing: Applying AI to your car retailing business
In Part Two of this AI focused Auto Talk series, we dive into how automotive retailers can harness AI to enhance both sales and aftersales customer satisfaction.
We’re thrilled to have been named Supplier of the Year at the 2025 AM Awards — it’s a real honour to have been recognised in a category voted for exclusively by the automotive community.
Automotive retail is facing a turning point as technology reshapes the customer journey — but complexity is holding retailers back. With 9 in 10 retailers frustrated by their tech and 86% losing revenue due to poor data, the need for change is clear.
Retailers are ready for change and change is coming! It’s time to evolve and bring back the magic to automotive retailing. Watch out for more coming very soon!
Academy Update
Introducing the CitNOW Imaging Portal
Your free, on-demand training hub for mastering CitNOW Imaging, accessible anytime on any device, is available now. Packed with real-world examples, AI-powered tasks, and expert-led content, it’s built to support every vehicle type — email us at academy@citnowgroup.com to get started today!
CitNOW Webinars
Learn, apply, transform
Whether you're new or experienced, our webinars help you get the most out of CitNOW. Learn best practices, explore app features, and create high-quality content that transforms every customer moment.
Designed for both executives and managers, these sessions offer valuable insights and best practices to help you optimise your use of Dealerweb Showroom.
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