CitNOW Group: The News That Drives You Forward

How UK dealerships can protect margin and elevate CX

Aftersales is about so much more than vehicle repairs - it’s an opportunity to create memorable customer experiences. Learn how dealerships can transform routine servicing into exceptional moments that elevate service quality and build stronger customer loyalty.

Unlock your aftersales revenue potential

The automotive aftersales landscape is evolving rapidly. As customer expectations rise and workshops face growing efficiency pressures, discover why adopting scalable, data‑driven solutions is imperative in helping retailers safeguard revenue and future‑proof their service operations.

Turning routine into remarkable

As 2026 progresses, aftersales leaders face a familiar challenge: boosting efficiency and profitability without sacrificing the customer experience that keeps people loyal. Discover how the right tools and processes can elevate everyday customer interactions into standout moments.

We're Finalists!

We’re proud to share that CitNOW Group has been shortlisted in two categories at the AM Awards 2026: Supplier of the Year and Best New Product/Service.

Our new CX Guide - Making an impression: from first click to final handover

Explore our guide designed to help automotive retailers create consistent “magic moments” across sales and aftersales. Learn how to build customer loyalty and enhance long term profitability through exceptional experiences.

Explore the guide

Congratulations to West End Kia

Well done to West End Kia for winning our Q4 2025 Retailer of the Quarter!

Spotlight: CitNOW Marketing360 – turning lost sales into growth

On average, 93% of early leads don’t convert, not because of a lack of intent, but because the timing simply isn’t right. Find out how CitNOW Marketing360 can help you to nurtures these potential buyers back into the funnel, transforming lost sales into real revenue opportunities.

Find out how to turn lost customers into growth.

Learn more

2-Way Messaging learning – now available for CitNOW Sales & Workshop users

We’re excited to launch our new 2-Way Messaging webinars for both sales and workshop staff. These sessions give everything you need to confidently adopt the feature, maximise engagement, and elevate customer communication.

Register

CitNOW Webinars

Getting Good with CitNOW

Whether you're new or experienced, our webinars help you get the most out of CitNOW. Learn best practices, explore app features, and create high-quality content that transforms every customer moment.

Register

Dealerweb Webinars

Getting Started with Dealerweb Showroom

Designed for both executives and managers, these sessions offer valuable insights and best practices to help you optimise your use of Dealerweb Showroom.

Register

LET'S TALK

Email: team@citnowgroup.com
Tel: 0118 997 7740

CitNOW Group Limited, Millars Brook, Molly Millars Lane, Wokingham, Berkshire, RG41 2AD
Registered office: Zype TV Ltd t/a CitNOW Group, registered in England.
Company Number 6630126, VAT Number 290034820.

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